Dongle Exchange Form

Dongle Exchange / Return Form

  • In order to replace your damaged hardware key please fill out the information on this form. Print the form and include inside the package. We strongly recommend UPS or other traceable carrier. Darkroom cannot be responsible for any keys lost in transit to us. We will contact you once we receive your hardware key.

    Ship to:
    Darkroom Software
    Attn: Dongle Replacement
    1101 Summit Ave. 
    Plano, TX 75074

    Dongle replacement cost is $100 and includes return shipping. To expedite the process please prepay for the replacement with a credit card. Once you fill out and submit the form you will be given a link to pay for your replacement.

  • Contact Information

    Please complete all fields of this form, print and include with your return.
  • Company Name