by Eric Woodchek | Mar 12, 2013 | Troubleshooting
This article contains information on Nikon .TIF files being used in ExpressDigital Darkroom Core, Professional and Assembly. The imported Nikon .TIF file appears as a blank or black thumbnail within the software. The image cannot be viewed. ExpressDigital software...
by Eric Woodchek | Mar 12, 2013 | Troubleshooting
This article explains what to do when you receive the following error message, “The Microsoft DAO Engine is not installed on your machine. You may have problems accessing reports.” Cause Another application or service has been installed or some other event occurred...
by Eric Woodchek | Mar 12, 2013 | Troubleshooting
This article describes the steps necessary to rebuild the catalog index on the server computer when a client crashes upon removing a catalog. 1. Close the Darkroom software on all clients. 2. Rebuild the catalog index file on the server computer by hitting the “ctrl +...
by Eric Woodchek | Mar 12, 2013 | Troubleshooting
Darkroom uses an index file to keep track of the location of the .bdr files which comprise the groups in the templates section of the products and services module in Darkroom. If this file becomes corrupt, gets deleted, or is replaced it is possible to instruct...
by Eric Woodchek | Mar 12, 2013 | Troubleshooting
This article contains information on reinstalling the Photo Workshop guides to your Darkroom software if they do not show up as an option in the Photo Workshop. When the Photos folder (the X: drive) has been redirected to a different location, the guide files may not...