Has it been a while since you last used your photo booth or event photography dedicated computer? Did you know that your software requires a periodic license check via an internet connection?
Most software today requires a periodic check in to validate the license. Adobe CC for example requires a check in every 30 days. Darkroom requires a license check once every six months. The software will start reminding you to connect to the internet 60 days out. The license check is simply to let the servers know that the license is still in use (which can protect you from software theft) and to check for important software updates. In anticipation of better times and more events – go dust off your photo booth or event photography system, connect to the internet and start up your Darkroom software. If you find you waited beyond the 6 months and your software says it has expired don’t panic. You just need to contact our support staff and request your activation code be reset. This will allow you to activate again. Below is a link to a video where Eugene discusses the topic in a bit more detail. And of course if you have any questions please contact our support team: firstname.lastname@example.org.
Hola buenas tardes no e usado el programa en este año que puedo hacer, ?
Please create a support ticket here and one of our experts will be in touch https://support.darkroomsoftware.com/portal/en/kb
Thank you for this notice! I have been physically unable to operate my Happy Snap PhotoBooth business since 2019. Many other life events have taken over and I am in limbo as to what to do with a very successful 5 year business. All equipment and accessories sits in my warm and cozy lower level of my home. I should probably go and turn it on!!
Please let me know what I should do to keep my license active! I need to return to the business or be able to sell.
Hello I haven’t used my software in over 6 months I’ve lost my code could I please get help? Thank you. I don’t know my activation code
Our support team can look that up for you. Contact them by emailing support@darkroomsoftware or visit http://www.darkroomsupport.com
I have lost my license number for my darkroom booth software and have had to re-install the program to a new hard drive. Please let me know ASAP what my liscence number is so that i can log in!
Hello @Potters, Our support team can look up your license for you. Contact them by emailing support@darkroomsoftware or visit http://www.darkroomsupport.com Start a support ticket and one of our agents will contact you.
Hi, I haven’t use my photo booth all of 2020 because of COVID 19 and iam now back in business I logged in to use my software and it now says your limited product license has expired. How can I renew my license if I paid for it.
Edward, Our support team can look up your license for you. Contact them by emailing support@darkroomsoftware or visit http://www.darkroomsupport.com Start a support ticket and one of our agents will contact you.