This article contains information on Nikon .TIF files being used in ExpressDigital Darkroom Core, Professional and Assembly. The imported Nikon .TIF file appears as a blank or black thumbnail within the software. The image cannot be viewed. ExpressDigital software...

This article explains what to do when you receive the following error message, “The Microsoft DAO Engine is not installed on your machine. You may have problems accessing reports.” Cause Another application or service has been installed or some other event occurred...

This article describes the steps necessary to rebuild the catalog index on the server computer when a client crashes upon removing a catalog. 1. Close the Darkroom software on all clients. 2. Rebuild the catalog index file on the server computer by hitting the “ctrl +...

Darkroom uses an index file to keep track of the location of the .bdr files which comprise the groups in the templates section of the products and services module in Darkroom. If this file becomes corrupt, gets deleted, or is replaced it is possible to instruct...

This article contains information on reinstalling the Photo Workshop guides to your Darkroom software if they do not show up as an option in the Photo Workshop. When the Photos folder (the X: drive) has been redirected to a different location, the guide files may not...

This article contains troubleshooting tips for using the bar code scanner in Darkroom software 8.7 or earlier. There are several things to check if the bar code reader is not working correctly with your Darkroom software. Below are five common things to look out for...

This article contains information on stopping the new photo pop up screen when shooting tethered Darkroom Pro or AE 8.9 and a Fuji S5. ***IMPORTANT NOTICE*** This article contains information about modifying the registry. Before you modify the registry, make sure to...

This article describes two methods for printing 3½x5 prints using the Sony UPDR100. Method 1 Use 5×7 inksheet, in the Sony UPDR100 setup in our app, check the checkbox for Cut 3.5×5 prints when using 5×7 media. If you do that and you print the 2-3.5×5’s on a 5×7 print...

The Konica R1 can be configured to accept back print information sent from Express Digital. SYMPTOMSThe Konica R1 is ignoring back print informationREQUIREMENTSExpressDigital Darkroom Assembly or Professional Edition and Konica R1 software version 1.20 or later....

Symptoms: Darkroom AE field station connects to base and can see Events and images. However, none of the student data shows up. Explanation: DRAE and PRO use standard Windows file sharing to access the events and images so those work as long as the folder is shared...

The noritsu net order printers include a functionality that allows the printer to relay any messages such as “door ajar!” etc. for display in your Darkroom software. It is possible to disable this ifnecessary. There are any number of reasons that you may want to...

Color changes made to a photo on your station cannot be viewed by networked stations so other stations may color correct photos you’ve already spent time editing. A change to the registry add this feature. The software creates .ffd files in C:Program Files/Common...

A personal firewall is a gatekeeper to the Internet. For the purpose of security, it either grants or denies Internet access, depending on how it is configured. Most personal firewalls will deny access to any program, and each new version of any program, unless you...

This article asks several questions you should ask yourself while you are working with the network. Are all your Darkroom applications the same version number? You can check the version number by clicking on the question mark on the top right of the program. Is your...

This article describes the steps necessary to rebuild the catalog index on the server computer when a client crashes upon removing a catalog. 1. Close the Darkroom software on all clients. 2. Rebuild the catalog index file on the server computer by hitting the “ctrl +...

Recommendations for networking two or more computers together. The most reliable way to connect machines is via a wired network, preferably using a Gigabit network for the best performance. The computers need to be on the same “workgroup” so they can see each other....